Managed Services
Remote CNC Services becomes an extension of your IT organization. You can count on us to provide exceptional support, proactive management, and first-rate response times to optimize your JD Edwards Installation.
Our Managed Services give us an edge on the competition, sets us above the rest. You’ll receive support from our team with over 20 years technical experience in successfully implementing, upgrading and supporting JDE software.
Our flexible delivery options and superior services ensure your company has the best CNC solution available. Use only the services you need. Remote CNC Services offers customized Managed Services to efficiently solve your technical issues and manage your J.D. Edwards application.
Our Managed Services entail management of your business software – regardless of its location – giving you the flexibility and control you need over your enterprise applications.
Managed Services include:
- 24x7x365 live customer service with in-house subject matter experts
- Readiness and performance assessments regularly
- Continuous system evaluation and performance tuning
- Advance troubleshooting for critical application issues
- Database Administration of your SQL, As400 or Oracle Database
- Proactive monitory of your JDE installation, kernels and processing 24/7
Flexible Services include:
- Part time support
- Issue escalation
- Daily CNC administration Duties
- Database Support
